7c7778com Privacy Policy: How We Handle Your Information
At 7c7778com, your account details and transaction records are handled with clear purpose — we collect only what is needed to run your account, process deposits through Upay or Bank Transfer, and keep your wallet activity on record. This policy sets out what we hold, why we hold it, and what you can do about it. Access to our services depends on your local law and eligible regions.
Account data protection
Upay & Bank Transfer records
Your right to review
Contact us directly
POLICY SCOPE NOTICE
What This Privacy Policy Covers at 7c7778com
We collect information you provide when you open an account: your name, contact details, and the payment method you use — whether that is Upay, Bank Transfer, bKash, Nagad, or Rocket. We also record activity tied to your account session, including login timestamps and transaction references, so you have a clear deposit-to-wallet trail whenever you check your history. Beyond account registration, we collect data generated by your use of the platform — pages visited, game sessions opened, and device type. This helps us keep the site working correctly across mobile browsers and desktop. We do not sell your personal data to third parties, and we do not use it for purposes outside of running your account and improving platform reliability. Data is stored on secured servers. Retention periods follow what is operationally necessary and what applicable rules in eligible regions require. If you close your account, we retain only what is needed for audit and dispute resolution purposes, for the minimum period required. Your eligibility to use this platform — and the data rules that apply — depends on your local law and the regions where our services are available.
Upay transfer records
Bank Transfer logs
bKash deposit history
Nagad wallet entries
Rocket payment references
INSIDE VS OUTSIDE
Where This Policy Applies and What It Does Not Cover
This policy applies to data we hold directly — your account registration details, wallet transaction records, and session activity on the 7c7778com platform. It does not extend to third-party services you reach from our site, including external payment processors or game content providers. Each of those operates under its own terms.
Account Access Data
Covered by this policy. Includes your login credentials, registered contact details, and any verification steps completed through your account settings page on this platform.
Transaction Records
Covered by this policy. Deposit entries made through Upay or Bank Transfer, along with wallet balance changes, are logged in your account history and held under these data rules.
Site Content & Sessions
Covered by this policy. Pages you visit, game lobbies you open, and session length data are recorded to maintain platform performance and your account continuity across devices.
Third-Party Services
Not covered by this policy. If you follow a link to an external payment gateway or a game studio's own platform, that service holds and processes your data under its own separate policy.
YOUR ACCOUNT CHOICES
Practical Steps to Review and Manage Your Data
You have concrete options for managing what we hold about you. Start by logging into your account — your transaction history, deposit records, and registered contact details are visible there without needing to contact us. If something looks incorrect, the account settings page is where you submit a correction request directly. For questions that go beyond what the account panel shows, our support route is open and the team can pull the specific record you are asking about. We aim to respond to data queries within a reasonable timeframe; we cannot promise a fixed deadline, but we do not leave queries unacknowledged. If you want to know exactly what data categories we hold on your account, put that question in writing through the support contact below. Your right to ask, to correct, and to raise concerns applies as long as your account is active and in eligible regions under your local law.
Review Your Records
Log in and open the transaction history section. Deposit entries from Upay or Bank Transfer, wallet balance changes, and session timestamps are all visible there without any extra steps.
Correct Account Details
Go to account settings and use the edit fields to update registered contact details. If a field is locked for verification reasons, raise it through support and they can advise on the correction path.
Raise a Data Question
Send your query in writing using the contact route listed in the support section below. Include your registered account email so the team can locate the correct record promptly.
Request Account Closure
Contact support directly to start the account closure process. We will confirm what data is retained after closure and for how long, in line with audit and dispute requirements for eligible regions.
REACH OUR TEAM
How to Contact Us About This Policy
Questions about your data, correction requests, or concerns about how we handle your information can be directed through any of the routes below. We respond to written data queries as a priority — include your registered account email in every message so we can match it to the right record quickly.
Live Chat
Open the chat widget on the site while logged in. Use it to ask about your account data, flag a discrepancy in your transaction records, or request a follow-up for a data correction.
Email Support
Write to the support email address shown in your account settings. For data or privacy queries, mark the subject line clearly so the message is routed to the right team member.
Account Help Centre
The help section inside your account panel covers common data questions, including how to read your Upay and Bank Transfer deposit logs and what the account activity timestamps mean.
DATA HANDLING DETAIL
How We Protect and Retain Your Information
Security, retention, and contact paths — this section covers the operational side of how we look after what you share with us.
Cookies and Session Data
We use session cookies to keep you logged in across pages and to remember your account preferences. No cookie we set carries payment credentials. You can clear cookies through your browser settings, though doing so will end your active session and require you to log in again.
Account Security Measures
Access to your account data is restricted to authenticated sessions. When you log in, the platform checks your credentials before displaying any personal information or transaction records. We recommend keeping your login details private and logging out on shared devices.
Data Retention Period
We keep your account data for as long as your account is active and for a further period required by applicable rules in your eligible region. Transaction records, including Upay and Bank Transfer entries, are retained for audit and dispute purposes even after account closure.
Policy Update Notices
When this policy changes in a material way, we post a notice on the site. Continuing to use your account after a notice is posted means you have seen the updated terms. For significant changes, we may also send a direct notification to your registered contact details.
COMMON POLICY QUESTIONS
Privacy Policy Questions We Hear Most
Straightforward answers to what Bangladesh account holders ask about data, access, and their rights under this policy.
What personal data does 7c7778com collect when I open an account?
We collect the details you enter during registration — name, contact information, and the payment method you select. Once active, your account also logs deposit records from Upay or Bank Transfer, session timestamps, and the device type you use to access the site.
Can I see all the data 7c7778com holds on my account?
Yes. Log in and check your account history section — transaction records, wallet entries, and registered details are shown there. For a full breakdown of every data category we hold, contact support in writing with your registered email address and we will supply the details.
How do I correct wrong information in my account?
Open account settings and use the edit fields for contact details you can change yourself. If a field is locked — typically for verification reasons — raise a correction request with support. Include the specific field and what it should read so the team can action it without delay.
Does 7c7778com share my data with third parties?
We do not sell your personal data. Data may be passed to payment processors — such as Upay or Bank Transfer providers — strictly to complete your transaction. Game content studios on our platform do not receive your personal account details. Each third-party service operates under its own data policy.
How long do you keep my data after I close my account?
After closure, we retain the minimum data needed for audit and dispute resolution. The exact period depends on applicable rules in your eligible region. We will confirm the specific retention period when you submit a closure request, so you know exactly what is kept and for how long.
Does this privacy policy apply to me if I am in Bangladesh?
Your eligibility to use 7c7778com and the data rules that apply depend on your local law and the regions where our services are available. If you are in Bangladesh, check the terms of access shown during account registration for the conditions that apply to your region specifically.
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